Accessibility
An app about access has to be accessible.
It would be absurd to build a tool for people whose needs get overlooked and then overlook them. We treat accessibility as the product working, not as a compliance box.
Last updated 15 July 2026
Target standard
We aim to meet WCAG 2.2 Level AA across the app and this site. This site is tested with automated tooling on every build.
Contrast
Every text and background pairing is checked against AA before it ships, including in dark and low-light themes.
Keyboard and screen readers
Everything reachable by mouse is reachable by keyboard, with visible focus. Controls are properly labeled for screen readers.
Motion
All animation respects your system's reduced-motion setting. Nothing moves that you didn't ask to move.
Plain language
We write in plain words, avoid jargon, and never require clinical vocabulary to describe your own needs.
Multiple ways to communicate
The profile itself supports written communication, sign language, gestures and picture cards — because people aren't one thing.
Where we fall short
We won't claim to be perfect. Some areas are still being improved, and third-party content — like provider photos — isn't always under our control. If you hit something that doesn't work, that's a bug and we want to hear about it.
Tell us what's broken
Tell us what isn't working and we'll fix it. Include the page or screen, what you were trying to do, and any assistive technology you use.
info@mycarehubapp.com